We generally ship our packages within 1-3 business days via USPS Priority Mail.
USPS Priority Mail domestically arrives between 1-3 days depending on zone location. You will be given an option at checkout to choose your shipping method if you prefer to receive your order faster via USPS Priority Mail Express.
We do offer USPS Priority Mail International shipping. At checkout out you will be given an option to choose your shipping location.
Due to high volumes after the weekend and during holidays, our shipping times may vary. Occasionally we will be out of stock on a particular product and this can effect shipping times. We will notify you if this occurs.
You will receive an email notification when your order has been shipped. Please print your receipt of purchase. We do not send packing slips as a way to conserve our natural resources. If you misplace your receipt or tracking number you may log into your account for it at any time to view.
Shipping rates are calculated by weight and distance. Shipping times are not guaranteed. We are not responsible for lost or delayed shipment on the part of USPS.
We use biodegradable packaging whenever possible, and we recycle and reuse all packaging materials.
Free Shipping on Orders of $75 or more.
We offer free USPS Priority Mail domestically in the U.S. (excluding Alaska and Hawaii) on orders that subtotal $75 at checkout. Free shipping excludes Priority Express Mail and Priority Mail International shipping.
We will gladly accept returns or exchanges on items within 15 days of receipt of purchase for a full refund/exchange, less the amount of shipping costs.
If an item was sent to you incorrectly, please email us the product details and the order number and we will contact you for an exchange.
Please send email to: email@example.com
If you have received a damaged item please report the issue within 7 days of receiving your order. Please email details and the order number to: firstname.lastname@example.org
Soul Escentials respects your privacy and is committed to protecting your personal information at all times. We only collect information that is lawful and useful in processing your order. We will not sell, transfer, or disclose any personal information to a third party other than to process your credit card. Orders and personal information processed on our website is immediately encrypted with an SSL (Security Socket Layer). We do not store your credit card information. Credit cards are processed directly from your bank to our merchant service provider.
Our products and statements have not been evaluated by the Food & Drug Administration. They are not meant to treat, cure, or prevent any disease. The information on this website is for educational purposes only. You may view our application link for safety guidelines at any time. As with all medicine, please seek advice from a qualified health practitioner before use.