Terms of Service

Shipping Policy

We generally ship our packages within 1-3 business days via USPS Priority Mail.

USPS Priority Mail domestically arrives between 1-3 days depending on zone location. You will be given an option at checkout to choose your shipping method if you prefer to receive your order faster via USPS Priority Mail Express.

We do offer USPS Priority Mail International shipping. At checkout out you will be given an option to choose your shipping location.

Due to high volumes after the weekend and during holidays, our shipping times may vary. Occasionally we will be out of stock on a particular product and this can effect shipping times. We will notify you if this occurs.

You will receive an email notification when your order has been shipped. Please print your receipt of purchase. We do not send packing slips as a way to conserve our natural resources. If you misplace your receipt or tracking number you may log into your account for it at any time to view.

Shipping rates are calculated by weight and distance. Shipping times are not guaranteed. We are not responsible for lost or delayed shipment on the part of USPS.

We use biodegradable packaging whenever possible, and we recycle and reuse all packaging materials.

Free Shipping on Orders of $75 or more.

We offer free USPS Priority Mail domestically in the U.S. (excluding Alaska and Hawaii) on orders that subtotal $75 at checkout. Free shipping excludes Priority Express Mail and Priority Mail International shipping.

Returns/Exchanges

We will gladly accept returns or exchanges on items within 15 days of receipt of purchase for a full refund/exchange, less the amount of shipping costs.

If an item was sent to you incorrectly, please email us the product details and the order number and we will contact you for an exchange.

Please send email to: returns@soulescentials.com

If you have received a damaged item please report the issue within 7 days of receiving your order. Please email details and the order number to: returns@soulescentials.com

Privacy Policy

Soul Escentials respects your privacy and is committed to protecting your personal information at all times.  We only collect information that is lawful and useful in processing your order. We will not sell, transfer, or disclose any personal information to a third party other than to process your credit card.  Orders and personal information processed on our website is immediately encrypted with an SSL (Security Socket Layer). We do not store your credit card information. Credit cards are processed directly from your bank to our merchant service provider.

Disclaimer

Our products and statements have not been evaluated by the Food & Drug Administration.  They are not meant to treat, cure, or prevent any disease. The information on this website is for educational purposes only. You may view our application link for safety guidelines at any time. As with all medicine, please seek advice from a qualified health practitioner before use.

I would like to say that Inner Strength massage oil has been a heaven sent for me. I have arthritis, it runs in my family and my brother was the very first one to discover it. I just think that this oil is the best. I’ve tried so many different kinds of oils for pain and this is the best there is. I have also passed it on by giving it as Christmas gifts for people I know that could use it and they love it. I sincerely appreciate all the hard work that goes into making the oil and I will never stop using it.

 

– Leticia E. in Vancouver, Washington

Soul Escentials products ascend to a realm of relaxation and healing that I had never experienced before. I could feel the difference right away. The therapeutic properties of these essential oil blends have helped me feel so much better. My parents have painful arthritis and I bought them some Soul Escentials salts for the bath. I knew they had tried it when they asked me where I got them. It helped relieve their pain. They are hard to buy gifts for and now I know what to get them.

 

– Betsy K. in Jamestown, Pennsylvania

The first product that Rachel ever recommended, “Replenish,” just so happens to be the one we use most frequently and has had a profound effect on the wellbeing of our youngest child. Nathan has Down syndrome and one of the traits that comes along with his condition is narrow sinus and nasal passages. One top of that he also had Tracheomalacia and Bronchomalacia (collapsing of the trachea and bronchi) when he was a baby. As you can imagine it was crucial that we did everything we could possibly do to keep it easy for him to breathe, especially when he became congested. Using Replenish (we use the massage oil on his chest, and back and also use the essential oil in the humidifier) helped keep his mucus thinner and helps open up his airways breathe easier and sleep more soundly. Thankfully he has grown out of his malacia but we still use Replenish on a regular basis to help him and the rest of our family breathe easier when we come down with colds.

– Alanna L. in Lafayette, Oregon

I have been using Soul Escentials oils for about 3 years now. My biggest use of them has been for serious back and muscle issues, and with heat treatment and ice. These oils often stopped my pain so that did not need to take my pain medication. I have used them for my stuffed up nose with allergies, stomach issues, near panic attacks and often just to have my own luxurious spa treatment! I would not ever want to be without these oils!

 

– Susie S. in McMinnville, Oregon

My husband and I, both seniors, have been using Inner Strength massage oil for the many years Soul Escentials was available. From his achy back to both of us using it on our knees. It is amazing how it takes on the pain and soothes. I am confident in the natural ingredients used making this product. Rachel is always there to answer any questions on her products or for your overall wellbeing. I certainly would recommend Inner Strength to anyone who is looking for something to help feel better again.

 

– Bonnie F. in West Bend, Wisconsin

When I inhale Surrender, I breathe deeper, slower, intentionally. It is both healing and uplifting, a perfect combination of essences. And for that moment, when I surrender to the tranquility this magical aroma captures, I feel contented and pleased.

 

– Karen W. in McMinnville, Oregon

So much has changed in my life since starting to use Soul Escentials products. Let’s start by saying I am a true lover of fine quality body products, always looking for the best. Well, I have found it now and I can’t live without it! Soul Escentials is not only making the best quality products out there but they are taking pure essential oils for health and healing to the next level. My favorites are Amorous, Free Spirit, Inner Strength, and Vibrance! I feel like these blends have truly changed by life! My love is stronger, my spirit freer, my strength more adept and my vibrancy shining bright! Thank you Soul Escentials for helping me attain the most important things one can possess. So pure, so true, so you.

 

– Angela P. in Anaheim, California

Soul Escentials Replenish blend is incredible. We keep it on hand – great if the kids feel stuffy or under the weather. Helps to gently keep airways and chests clear during the day or night.

 

– Beth C. in Sherwood, Oregon

I have enjoyed using Soul Escentials oils and bath salts for a few years now.  My favorites are the essential oil blends.  The Inner Strength blend has been helpful to me in easing minor joint pain.  I enjoy the Surrender blend at night, and for a soothing bath.  The Lemon Ginger has been useful for easing occasional constipation, or digestive upset. The bath salts are lovely for a soothing and relaxing bath, and they leave my skin feeling soft.  I have given the oils as gifts as well.  I recommend essential oils for many uses. Satisfied oil customer!

 

– Debbie O. in Dundee, Oregon